Customer Service: yezdaystore@gmail.com
We have a 30-day return policy applicable to all customers. If you encounter any problems or issues with a product, please contact us via email at yezdaystore@gmail.com
Please note that returns cannot be accepted, and refunds or exchanges cannot be provided if 30 days have passed since your package was delivered. To be eligible for a return, products must be unused, in excellent condition, and in their original packaging. Returns that do not meet these criteria will not be accepted, and no refund or exchange will be provided.
Return Process
To initiate a return, please contact us via our official email: yezdaystore@gmail.com. If your return is accepted, a shipping label and instructions on where to return the package will be provided.
Note: Shipping is free for defective products. However, if a customer mistakenly purchases a product in the wrong colour or brand, the customer will be responsible for the actual cost of shipping for the said item.
Return Terms and Conditions
Cancellation & Modification
Your order is only eligible to be cancelled or modified within 30 minutes of placing the order. After 30 minutes, the order is locked for processing and cannot be cancelled.
Damaged or Incorrect Products
If you receive an incorrect product, we will work with you to get the correct items sent out at no cost to you. We apologize if you have received a damaged product. Quality and care are core values here, and we will handle all claims promptly.
Restocking Fees
How Customers Can Return Products
How Customers Will Receive the Return Label
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Product Conditions We Allow for Returns
Return Shipping Costs
Refund
We will notify you via email once we’ve received your return and inform you whether it was approved. If your return is approved, you’ll be automatically refunded on your original payment method. Please note that we first offer exchange or replacement whenever possible. A return/refund is only offered if we fails to provide a replacement.
Phone: +1 (786) 796 1481
Email: yezdaystore@gmail.com
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