Customer Service: yezdaystore@gmail.com
Welcome to the Yezday.com FAQ section! Below are answers to some common questions about our products and services.
Yezday.com is an online retail store specializing in a wide variety of smartphone cases for various brands. We offer high-quality products with stylish designs to protect your device.
You can reach our customer service team by emailing customer@yezday.com. Our team is available Monday to Friday, 9 AM - 5 PM
Our smartphone cases are made from durable 2D TPU material with a comfortable grip on the sides. They are designed to be precise, stylish, and protective.
Yes, we offer cases for various phone models from popular brands. You can find cases for your specific phone model by browsing our website or using the search bar.
Yes we can acceptable to customize designÂ
To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete the order.
The estimated delivery time to United States for USPS shipments is usually 5-7 business days, excluding weekends and holidays. And estimated delivery time to World Wide for USPS Shipments is usually 14-21 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or postal service disruptions.
Yes, we offer international shipping to most countries. Please refer to our Shipping Policy for more information on international shipping rates and delivery times.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Items that arrive damaged, defective, or incorrect are eligible for return or exchange.
You have 30 days from the delivery date to return your purchase. Unfortunately, if it's been more than 30 days since your delivery, we can't offer you a refund or exchange.
Please contact us at yezdaycase@gmail.com with the following details:
Upon receiving your email, we will provide you with return instructions and the return address.
After we receive and review your returned item(s), we will notify you via email to confirm receipt.
If your return is accepted, a refund will be issued to your original method of payment within a certain number of days, depending on your payment provider's policies.
Please be aware that shipping costs are non-refundable. If a refund is granted, the cost of return shipping will be deducted from your refund.
If you receive an item that is damaged, defective, or incorrect, we will promptly exchange it for a new one as per your order. Please contact us via email for the exchange process.
Personalized and custom items are non-returnable, except if they are damaged, defective, or incorrect. In such cases, please reach out to us for assistance.
If you receive an item that is damaged, defective, or incorrect, please contact our team immediately for a replacement, refund, or exchange process.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds are typically processed within a certain number of days, depending on your payment method.
If you have any additional questions or need further assistance, please don't hesitate to contact us. Thank you for shopping with Yezday.com!
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