FAQs

You can reach our customer service team by emailing yezdaystore@gmail.com. Our team is available Monday to Friday, 9 AM - 5 PM

Our smartphone cases are made from durable 2D TPU material with a comfortable grip on the sides. They are designed to be precise, stylish, and protective.

Yes, we offer cases for various phone models from popular brands. You can find cases for your specific phone model by browsing our website or using the search bar.

Yes we can acceptable to customize design

To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete the order.

Order Processing Time: Orders are typically processed within 1-3 business days after the order is placed. This processing time includes order verification, quality check, packaging, and dispatch. Shipping Carrier: We utilize the services of the United States Postal Service (USPS) for order fulfillment. Estimated Delivery Time: The estimated delivery time to United States for USPS shipments is usually 5-7 business days, excluding weekends and holidays. And estimated delivery time to World Wide for USPS Shipments is usually 14-21 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or postal service disruptions. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. Tracking Information: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery. Shipping Costs: For orders shipped within the United States, the shipping cost is $5.99. For orders shipped to countries outside the United States, the shipping cost is $14.99 International Shipping: Please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer. Questions or Concerns: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We're here to help! Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or issues caused by incorrect shipping information. Order Changes and Cancellations: If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations. Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you.

We have a 30-day return policy applicable to all customers. If you encounter any problems or issues with a product, please contact us via email at yezdaystore@gmail.com Please note that returns cannot be accepted, and refunds or exchanges cannot be provided if 30 days have passed since your package was delivered. To be eligible for a return, products must be unused, in excellent condition, and in their original packaging. Returns that do not meet these criteria will not be accepted, and no refund or exchange will be provided. Return Process To initiate a return, please contact us via our official email: yezdaystore@gmail.com. If your return is accepted, a shipping label and instructions on where to return the package will be provided. Note: Shipping is free for defective products. However, if a customer mistakenly purchases a product in the wrong colour or brand, the customer will be responsible for the actual cost of shipping for the said item. Return Terms and Conditions You will need to provide your original order number, so have this information readily available. You will also be asked for the reason for your return or refund claim (this information will be used for our records). Credits will be issued in the form of a refund to the credit card or PayPal account used for the original purchase. Refunds are for products only; shipping charges are non-refundable. Items accepted for return must be new, unused, and in their original packaging. Please provide a receipt or any proof of purchase. Do not return items to the address written on the package. Our warehouse does not have the capacity to handle such returns. Returns, refunds, or exchanges are not accepted if the error or issue arises from the customer's side. Cancellation & Modification Your order is only eligible to be cancelled or modified within 30 minutes of placing the order. After 30 minutes, the order is locked for processing and cannot be cancelled. Damaged or Incorrect Products If you receive an incorrect product, we will work with you to get the correct items sent out at no cost to you. We apologize if you have received a damaged product. Quality and care are core values here, and we will handle all claims promptly. Restocking Fees No restocking fees. How Customers Can Return Products By mail. How Customers Will Receive the Return Label For defective products: Download/print. For customer remorse: Download/print. Product Conditions We Allow for Returns New. Return Shipping Costs No charge when the product is incorrect, damaged by the carrier, or otherwise defective. Refund We will notify you via email once we’ve received your return and inform you whether it was approved. If your return is approved, you’ll be automatically refunded on your original payment method. Please note that we first offer exchange or replacement whenever possible. A return/refund is only offered if we fails to provide a replacement. Customer Support 24/7 Phone: +1 (786) 796 1481 Email: yezdaystore@gmail.com

After we receive and review your returned item(s), we will notify you via email to confirm receipt. If your return is accepted, a refund will be issued to your original method of payment within a certain number of days, depending on your payment provider's policies. Please be aware that shipping costs are non-refundable. If a refund is granted, the cost of return shipping will be deducted from your refund.