30-Days Guarantee
30-Days Guarantee
At Yezday, we stand behind the quality of our products. Therefore, we offer a 30-day guarantee on all purchases.
Terms and Conditions:
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Unused and Original Condition: The item must be unused and in its original condition.
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No Damage Due to Usage: The item must not be damaged due to usage. Please handle the product with care.
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Accidental Damage Exclusion: Please note that accidental damage, such as dropping your phone while in the case, is not covered under this guarantee.
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Returns for Dissatisfaction: Returns due to dissatisfaction with the product will be evaluated on a case-by-case basis. We strive to ensure customer satisfaction and will do our best to address any concerns.
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Refusal of Returns: We reserve the right to refuse returns for reasons such as change of mind, dislike of the product, or ordering the wrong item. Please ensure you are selecting the correct item before making a purchase.
- Returns, refunds, or exchanges are not accepted if the error or issue arises from the customer's side.
How to Initiate a Return:
If you believe your product meets the criteria for return under our 30-day guarantee, please contact our customer service team at yezdaystore@gmail.com within 30 days of receiving your order. Include your order number and a brief description of the reason for the return. Our team will guide you through the return process.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment method.
Contact Us:
If you have any questions or concerns regarding our 30-day guarantee or the return process, please don't hesitate to contact us:
- Email: yezdaystore@gmail.com
- Phone: +1 (786) 796 1481
Our customer service team is available Monday to Friday, 9 AM - 5 PM